Privacy Policy

1. Introduction

healthspan-ai is an industrial AI and monitoring platform that provides intelligent health solutions for various industries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. By using our platform or website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide: When you fill out contact forms or sign up for our platform, we may collect your name, company name, email address, industry, and any other information you choose to provide.

Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on the site, browser type, device type, and referring website.

Platform Data: When you use our products, we may collect sensor data, asset data, operational metrics, and other data submitted through our platform to provide and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Operate, maintain, and improve our platform and services
• Send you product updates, newsletters, and other relevant communications (you can opt out at any time)
• Comply with legal obligations and protect our rights

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers (such as hosting providers, analytics services, and email platforms) who assist us in operating our business, under strict data processing agreements that require them to keep your information confidential.

We may also disclose your information if required by law or in response to valid requests by public authorities.

5. Data Retention

Contact form submissions are retained for 12 months for follow-up purposes. Platform and operational data are retained according to your customer agreement and applicable legal requirements.

You may request deletion of your personal data at any time by contacting us at info@healthspan-ai.com.

6. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to practice responsible data management when using our platform.

7. Cookies

We use essential cookies to ensure the website functions properly. We also use optional analytics cookies to understand how visitors use our site, which you can decline through your browser settings.

We do not use advertising cookies or third-party tracking cookies.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw your consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@healthspan-ai.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Continued use of our platform after any changes constitutes acceptance of the updated policy. For material changes, we will provide notice via email or a prominent notice on our website.